But it won’t turn on!

Welcome to Tuesday!

Tonight I will tell a story of a user and technician who got so confused.

Remote support is challenging sometimes.  Especially when a computer is out of commission.  If you can turn a computer on, likely, I can remote control it to fix any issue very easily and efficiently.  But if that first step doesn’t work so well, that is when things get interesting.

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Velcro Key

I thought I would tell one of my more entertaining tales from my early days working as a student at Concordia St Paul.  Before I get into that, I’d like to be perfectly transparent with my goals for this blog.

By the end of 2017, my goal is to have 100 unique sessions and 500 pageviews per day.  You may be wondering why I would be setting this goal. The purpose is twofold.  I want to use this blog as a place to capture my learning and failure over the years so that other techs, users and family can find answers to issues they may be facing with their technology.

Secondly, I want to prop up companies and technologies that I truly believe will have a great impact for small businesses and individuals.  This will be done through affiliate links.  Which means for each person who buys a product or service through one of the links on this blog, I will get a very small percentage of that sale.  There are two ways that people on the internet go about this, there are the swindlers who promote anything just to make a buck.  Then there are the honest people who have tried, tested and proven that the technology or service they are promoting works well.  I will do my best to represent the latter.

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Export Exchange Mailbox to a PST using Powershell

Tonight’s story is one of success.  In my nerdy nature, it brought me great joy.

Recently, I had a request come in to recover a specific email attachment.  From 2014.  Thankfully, the user was smart and sent me the information I needed to begin my search.  I did not tell them that this would be an impossible task because our email backups only go back 60 days, not to mention, we recently migrated them from on-premises Exchange 2010 to Office 365 (Exchange Online).

The Hunt

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