But it won’t turn on!

Welcome to Tuesday!

Tonight I will tell a story of a user and technician who got so confused.

Remote support is challenging sometimes.  Especially when a computer is out of commission.  If you can turn a computer on, likely, I can remote control it to fix any issue very easily and efficiently.  But if that first step doesn’t work so well, that is when things get interesting.

Continue reading “But it won’t turn on!”